Terms of Service

Welcome to First Mate Finds! By accessing or using our website, you agree to be bound by the following Terms of Service. Please read them carefully before making a purchase.

1. General

These Terms govern your use of our website and services. By placing an order, you agree to comply with these Terms, our Privacy Policy, and any other policies posted on our site. We reserve the right to update or modify these Terms at any time without prior notice.

2. Eligibility

You must be at least 18 years old to place an order. By purchasing from our store, you confirm that you meet this requirement.

3. Products & Availability

We make every effort to display product information accurately. However, colors, sizes, and availability may vary. We reserve the right to discontinue or modify products at any time without notice.

4. Orders & Payments

When placing an order, you agree to provide accurate and complete information. All payments must be made at checkout using approved payment methods. We reserve the right to cancel any order if payment is not authorized or if fraud is suspected.

5. Shipping & Delivery

Orders are processed within 1–3 business days and delivered within the estimated time frame stated in our Shipping Policy. Delivery times may vary due to factors outside our control.

6. Returns & Refunds

Our Refund Policy applies to all purchases. Customers must contact us within the return window stated in our policy to request a return, exchange, or refund.

7. Intellectual Property

All content on our website – including text, images, logos, and designs – is the property of First Mate Finds and may not be used, reproduced, or distributed without permission.

8. Limitation of Liability

First Mate Finds is not responsible for any direct, indirect, or incidental damages resulting from the use or misuse of our products or services. Always supervise pets when using toys or accessories purchased from our store.

9. Governing Law

These Terms shall be governed by and interpreted under the laws of your local jurisdiction.

10. Contact Us

For any questions about these Terms, please contact us at:
📧 firstmatefinds@gmail.com